Lubricants Technical & Optimization Manager at Total Uganda

  • Anywhere
  • Posted 1 month ago
  • Company: Total Uganda
  • Location: Uganda
  • State: Uganda
  • Job type: Full-Time
  • Job category: Engineering Jobs in Uganda

Job Description

  • Work with Audit Team to ensure that all Lubricant sales procedures are saved and up to date
  • Manage call & walk in customer technical queries and deliver outstanding technical support.
  • Field visits – customer field visits together with the LSEs to offer technical support such as product recommendations, lube charts and surveys.
  • Work with the GT LSE & Lubricants’ Trainer to organize technical seminars for key GT segments
  • Conduct Root Cause Analysis of all claims lodged by customers relating to lubricants and negotiate on behalf of TOTAL on product claims arising from possible misapplications / quality shortcomings to determine company liability and recommending / rejecting the settlement of such claims.
  • Manage ANAC roll out and relationships with Nairobi and Mombasa Laboratories to ensure timely feedback and Implementation of the possible actions.
  • Instill confidence in TOTAL lubricants amongst customers.
  • Spear head the efforts to dialogue with the stakeholders like the government through UNBS to regulate the lubricants quality and standards on the market.
  • Product Life Cycle Management i.e. monitors stock aging and ensures Zero expiries in the warehouse.
  • Together with the LSEs and the trade marketer come up with creative strategies of liquidating the stock that is near expiry or re-certifying it.
  • Follow up with the support of LSEs on the implementation of new business development ideas such as LINKS, DMS, TQAS, ANAC, LUBRILOG among others.
  • Design and implement business support systems that indirectly foster business growth and optimize the current Business Applications like OMS, Verification system, E-lube, through the route to market channels.
  • In conjunction with the lubes team at divisional and group levels, replicate the different systems and applications in the activities of the affiliate to support the lubes team to facilitate growth.
  • In conjunction with Communications team, ensure that the technical information on the TOTAL (U) Website and brochures is maintained up to date. Be a reference for any desired technical support for future publications.

Candidate profile

  • Degree in Mechanical/Production Engineering. Post graduate training in Technical/Business fields is an added advantage.
  • Minimum of 3 years working experience in Lubes business, technical support & training, sales and marketing environment
  • Proven creative experience is a must
  • Attention to detail &keenness to learn
  • Good conceptual, innovative, computer, business writing, numeric and analytical and decision making skills.
  • Must be innovative, self-driven and result oriented

How TO Apply

Submit your CV and Application on Company Website : Click Here

Closing Date : 12 April. 2021

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