Sales Officer Job at Healthy Entrepreneurs

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  • Posted 2 months ago

About Company

Healthy Entrepreneurs (HE) ‘s mission is to realize a proper basis for health care in rural and remote areas (in Sub-Sahara Africa) using a sustainable business model. Healthy Entrepreneurs trains men and women (who are usually qualified community health workers) to become Healthy Entrepreneurs or independent health workers. HE equips the entrepreneurs with innovative and practical solutions, health products and reliable, affordable drugs and products for sexual and reproductive health (SRHR), water, sanitation and hygiene (WASH). Products corresponding to the demands of children, women and families living in remote, isolated communities. Via the network of entrepreneurs, a large set of affordable health products and services that have proven to be effective are delivered to the last mile through a well-organized distribution chain. Care is closer, better, more reliable and more affordable! Secondary and tertiary health care institutions can function better and use their (more) costly time and expertise for more complex cases.

The Healthy Entrepreneurs model is based on social entrepreneurship. Community health workers function as franchise-takers or health entrepreneurs. The health entrepreneur provides a broad pallet of services and products through the HE model; not only does (s)he serve as a mini-pharmacy, (s)he also provides (free of charge) health information and advice. HE selects trained community health workers, who usually work voluntarily (due to lack of government budget), but who have the capacity, motivation and ambition to become a ‘health entrepreneur’. For the selection and training, HE cooperates closely with the District Health Office (Uganda) and the Ministry of Health at the county level (Kenya). Once the entrepreneurs have paid their financial contribution or commitment fee ($25), they receive a starter kit (on credit). The starter kit is a box with basic health products worth a maximum of $70. The credit is given in the form of products. The health entrepreneurs pay off their debt within a year, without interest. The entrepreneur also receives a solar-powered tablet, used for providing sensitization, health information and advice in the local language, explaining the use and effect of medication or products and ordering new products from the HE warehouse. They provide their own communities with drugs, health products and information from their own mini-pharmacy.

Through the tablet, Healthy Entrepreneurs can monitor the entrepreneurs’ activities (educational sessions and products sold). The health entrepreneur keeps the products at home in a box, protecting the products from sunlight, dust, moisture and high temperatures. Each day the entrepreneur either visits the community with a rucksack filled with products, or patients come to his/her house.

As the sales officer, you are responsible for the performance, sales and relationship in assigned areas (up to 500 customers). You will build relations, maintain contact, collect orders and deliver orders to the clients in the field. You will promote the service and ensure improved business in your area.

Key activities

– Reports directly to the Area Manager or Sales and Operations Manager, Uganda.

– Manages a team of up to 2 sales assistants.

– Responsible for the sales and performance in their district

– Face to face meetings for their district (up to 3)

– Product drops in their area

– Make sales calls to CHEs in their area (80 per day)

Responsibilities

• Facilitate sales in the district by calling to CHEs and taking orders

• Follow-up on CHEs and sales orders

• Make drops and sales deliveries to CHEs in a designated district

• Collect loan repayments

• Train CHEs during face-to-face meetings

• Promote products and market the service of HE

• Maintain positive customer relationships in the effort to promote retention

• Develop strategies for more effective sales, both individually as part of a team

• Track all sales, loans and complaints thoroughly for supervisors feedback

• To monitor the overall performance of CHEs in the district through efficient processing of sales activity, customer care, sales process automation and sales analysis.

• Enter data in CRM system accurately

• To carry out assessments to identify operational improvements, streamlining sales processes and limiting time-consuming factors.

• To ensure accuracy and completion of relevant data collection.

• To monitor truck sales reports issued by Warehouse and Logistics Manager to ensure appropriate follow-up should relevant discrepancies occurred.

• To provide training to entrepreneurs during the monthly cluster meetings and quarterly meetings.

• To assist in the continuous aim of HE to enhance capacity building for its customers.

• To implement procedures as stated by the SOPs.

Duration: 3-5 years (with growth opportunities)

Salary scale: UGX 500,000 – UGX 700,000

Work experience

• A minimum of 2 years working experience in Business, Sales, Operations related activities.

• Professional experience in the Health-related sector will be an advantage.

• Bachelor’s degree or equivalent in Business, or Sales Related fields.

• Fluency in English is required.

• Fluency in Western Ugandan languages

• Solid knowledge of computer software (ERPs, Excel reporting, MS Office

Working Hours

Normally it is 5 days a week 8.30 – 17.30. However, with field days the working hours can differ

How To Apply

Click here to apply on company website

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