Job Position: Social media / customer service manager
Job Location: Lagos, Nigeria
We are searching for a talented Social Media / customer service Manager to represent Einstower by building a social media presence for our brands. The Social Media Manager will be required to run advertising campaigns and drive engagement by creating high-quality original content. You should also engage influencers, manage our community by responding to comments, and oversee our customer service across all platforms.
To be successful as a Social Media Manager, you should possess a wealth of pertinent marketing experience. Ultimately, a top-notch Social Media Manager should back their expertise by creating and sharing all relevant technical documents.
Social Media / customer service Manager Responsibilities:
* Running company social media advertising campaigns.
* Formulating high-quality novel written and visual content for each social media campaign.
* Building a social media presence by maintaining a solid online presence.
* Monitoring the company’s brand on social media.
* Building brand awareness by engaging relevant influencers.
* Managing our online communities to ensure respectful and appropriate engagement.
* Responding to comments on each of our accounts.
* Overseeing customer service provided via social media.
* Analyzing data to determine whether social media campaigns have achieved their objectives.
Social Media / customer service Manager Requirements:
* Social Media Marketing experience.
* Experience developing social media strategies.
* Experience working with and developing a marketing plan.
* Ability to develop the right voice for each social media platform.
* Proven ability to build social media communities.
* Understanding of graphic design principles.
* Experience as a Brand Manager on social media.
* Ability to measure the success of campaigns.
- 1-3 years’ of marketing experience
- BS/BA in Marketing or a related field of study
- Excellent writing and communication skills
HOW TO APPLY